Auckland is at Alert Level 3, the rest of New Zealand is at Alert Level 2. For more information visit

Community & Family Assistance

Community Connector Service

At CIDANZ we work with families to help them access the support and resources they need to grow their self-confidence, pride and wellbeing. We are contracted by the Ministry of Social Development to provide a Community Connector Service as part of the Government’s response and recovery plan for COVID-19.

The service we offer recognises that individuals and whānau impacted by COVID-19 will require a range of support and services to stay or get back on track. Our small Community Connector team works in our local community of Māngere-Otahuhu and Otara-Papatoetoe to help people and families get the support, information and services they may need or are entitled to at this difficult time.

If you need extra support like access to WiFi or Digital services, transport or petrol, or are you worried about your family health, contact Daniel.

Whatever your need, we can connect you. 


   Daniel Harrison – Community Connector


   Mobile: 027 269 1310

Delta Emergency Food Support

We are working in partnership with MSD & South Auckland Pacific Providers to assist families who require food packages. If you are in need of food support, follow the link below to register on South Seas Healthcare OR call  027 381 2317.

Individuals & Families

It’s OK to ask for help. As we work through this together, there are people and agencies able to support you. 

Important Links

We know that there is a lot of information out there, so know where to go can become difficult. Here are three links to help you navigate the information. MPP Support for Individuals & Families, MSD Help for you and your Whanau during COVID-19, and MOH Covid-19 updates.

Support for Businesses

Business support is available with New Zealand at Covid-19 Alert Level 4. 

This support is to help businesses whose revenue has reduced because of Covid-19 Alert Level 4 so businesses can continue to keep paying their staff.

Resurgence Support Payment - Open 24 Aug: 

Inland Revenue’s Resurgence Support Payment helps businesses whose revenue has reduced because of Covid-19 Alert Level 2 or higher. Applications can be made in myIR. Find out more on the Inland Revenue website.

Applications for the payment will open in myIR for eligible business and organisations 7 days after the alert level increase. They will remain open for one month after the return to alert level 1.

Other Support available now if your employees are directly affected: 

Two Covid-19 support payments are also available now from Work & Income to businesses to continue paying staff who are directly affected, so they can remain at home as they are required to by public health guidelines: 

Other support also includes: 

  •  Wage Subsidy Scheme
  •  Small business cash flow loan scheme
  • Tax and ACC support
  • Business finance grant scheme
Short-Term Absence Payment: 

This is a one-off payment of $350 and is available for businesses, including self-employed people, to help pay their workers who cannot work from home while they wait at home for a Covid-19 test result.

Leave Support Scheme:

Is available for businesses, including self-employed people, to help pay their workers who can’t work from home and meet certain health criteria, eg they have COVID-19 or are defined by Ministry of Health as a ‘close contact’ who has been told to self-isolate for 14 days.