Community Connector – Managed Isolation Facilities, Auckland

About us

CIDANZ is a Cook Islands development agency, based in Mangere, South Auckland. We support our Cook Islands and Pasifika families to access the help and resources they need to grow their self-confidence, pride and financial wellbeing. 

About the role

As part of the government’s response and recovery plan for COVID-19, Community Connector roles have been created to enable community organisations like us help our people and families access the range of services and support to be resilient and cope with today’s changing and uncertain world. 

Depending on the trajectory of the pandemic globally, there will likely be an ongoing requirement for Managed Isolation facilities for some time. Community Connectors work on site at Auckland’s managed isolation facilities to support seamless integration of those returning to New Zealand. Community Connectors work in a team to support managed isolation facility guests through the challenges they face (family, financial, housing, education, relocation and emotional wellbeing), working with community and central and local government agencies to help facilitate guest access to the services most appropriate to their needs while in isolation and post isolation. 

This is a full-time position (40hrs/week) on a two-year employment contract that will require some flexibility in working hours and location in facilities across central and southern Auckland. Training is provided by MSD and weekly COVID-19 testing is mandatory.

You will have the following:

  • At least two-years experience working in the family, social and community services sector, with an understanding of good practice assessment, triage and referrals to services
  • A Social Work qualification is an advantage
  • Proven skills and knowledge of community development, and working with and building connections with community organisations, NGOs and central and local government agencies
  • An understanding and genuine interest in working with the relevant client group
  • Full clean driver’s licence
  • Strong communication and reporting skills – written and verbal
  • Open to working outside standard working hours, holidays, weekends
  • Cultural awareness, understanding and willingness to learn
  • Good time management and organisational skills

If you are a self-starter who can work independently as a part of a bigger team, who cares for people and can problem-solve to help make a difference, we would love to have you on board at CIDANZ.

This is a rewarding opportunity for a people-person, able to network with local service providers and connect people in managed isolation to get the help they need to get back on their feet.

How to apply

To apply for this role please contact us for more information or send a letter of interest along with your resume/CV and 3 professional references to  

Applications Close 29 January 2021, Midday.