[NOW CLOSED] Job Vacancy: Business Growth & Investment Lead

At CIDANZ we care deeply about the families and communities we serve and about each other’s growth.  We work hard – because we know that our work changes lives and shapes communities.

We are looking for a Business Growth and Investment Lead to join our team! You will play a key strategic role, contributing a significant part in the business growth, relationships, new investment and the sustainability of financial performance of the organization.


Business Growth and Investment Lead

Main purpose of job

To grow the Trusts Business, Innovation & Enterprise priorities and the implementation of the 2020-2030 National Cook Islands Development Strategic Action Plan with a specialist focus on business and employment growth and inward investment

Main responsibilities

  1. Lead on all business support and growth activities
  2. Lead on business relationships and account management
  3. Lead on all inward investment activities

Key tasks

  1. Lead on all business relationships and engagement including account management and business support to ensure effective retention and growth of local businesses
  2. Lead all inward investment activities including managing inward investment enquiries, identifying and generating inward investment leads and coordinating the soft landing process for businesses supported by the Trust
  3. Build and maintain close relationships with national, regional and local property agents and investors to identify and convert inward investment leads into the Trust
  4. Work closely with the Team to promote the Trust as a partner for business investment
  5. Lead on business and sector intelligence gathering and analysis to identify cross- sector fertilisation opportunities leading to business retention, attraction and growth
  6. Liaise with key economic development and inward investment stakeholders including to ensure the Trust benefits from inward investment opportunities
  7. Identify and represent the Trust at relevant property and investment meetings and events to ensure local businesses and the Trust benefit from inward investment opportunities
  8. Support the Team with the implementation and delivery of the 2020-2030 Cook Islands Development Strategic Action Plan through the development of innovative projects focused on job creation, education, skills and business growth and attraction
  9. Identify funding opportunities and develop funding bids


Our behavior is guided by our Organizational Values:

[S] Sustainable, [P] Professional, [I] Integrity, [R] Regenerative. [I] Innovation, [T] Transformation


To apply for this position, please send your letter of interest along with your resume/CV and 2 professional references to: Elizabeth Fa’alili, Manager – Business Administration elizabeth@cidanz.co.nz For additional information about CIDANZ please visit www.cidanz.co.nz

Te Ara Museum – Job Vacancy


TE ARA – The Cook Islands Museum of Cultural Enterprise was established in Rarotonga early 2017. It is an exciting new concept in Cook Island Tourism. Te Ara combines a museum, a cafe and a retail gallery, which serves as a business incubator for local artists and businesses.
Te Ara is here to promote Cook Islands made products to visitors from around the world. Important to us is the proud story we tell to support and enrich our economy, our people and our environment.

TE ARA is now taking applications for staff with hospitality, business or cultural experience for a full-time front of house position. They offer training and an opportunity to experience all front of house positions within the business. You would need to make your own way to Rarotonga and be prepared to arrange your own accommodation.

If you want a change of pace, scenery and lifestyle or an opportunity to connect or reestablish links with your Raro community, this is a great opportunity for you.

Please email your CV to juls@cimceteara.com or call to discuss further on +64 21 666 060



At CIDANZ, smooth business and operational processes and systems are the key to our success. We’re in need of a business support manager for 30 hour per week with excellent organization skill and a personable disposition. You’ll be a strong and reliable support to company operations, maintaining and creating procedures, communication, and collaboration between the CIDANZ team of staff, its Board of Trustees, stakeholders and the family and community enterprise clients we serve. Not only will your effects allow us to achieve organizational efficiency, you will provide strategic business insights, effective family navigation planning and process with excellent communication skills and impeccable attention to detail.

Objectives of this Role

  • Administrative and operational support to Chief Executive and team, coordinating meetings and diaries, communications and operational needs, including effective relationships with enterprising families.
  • Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests for information and overseeing family and visitor experience for anyone coming into CIDANZ (office and oneCOMMUNITY SHED),
  • Implement established policies and procedures, measure outcomes against standards, and improve operational flow when identified
  • Coordinate internal and external resources, optimal operation of office equipment, supplies, and inventories with preventive maintenance, and ensuring peak organizational operations
  • Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, office layout, etc.
  • Oversee and support the team’s practice and operation of the CIDANZ’s SPIRIT – Sustainability, Professionalism, Integrity, Respect, Innovation, and Togetherness.
  • Maintains CIDANZ and staff safety, confidentiality, credibility and pride in what we do.

Business Support – Administration

  • Provide direct administrative support as needed, including scheduling appointments, meetings, mail correspondence and events, booking travel, catering, donations/ koha, mailing and shipping packages, updating contact database and employee list, generation and distribution of memos, letters, spreadsheets, forms, and faxes.
  • Maintain office and business efficiency by organizing policies & procedures, managing filing and database systems (including business resources, libraries of documentation, stakeholder, client/ family databases).
  • Provide training to all staff on the file and database systems, process and policies and report monthly on the effectiveness of the processes.
  • Plan, organize, and schedule all team and Board meeting agendas, taking and recording of minutes, alongside CE.
  • Create and manage a list of tasks (team and CE reporting) to be performed for team and Board meetings alongside CE.
  • Answer telephone and email inquiries, welcoming visitors to the office, and serving as front-of-house/ go-to for office and business inquiries.
  • Support to CE to ensure that all required reporting (to staff, Board, funders) is done in a timely manner.
  • Assist with all service performance indicators/action plans to meet quality accreditation, legal and contractual obligations.
  • Support marketing and communication team as required by CE.
  • Provide ‘soft’ administration support to the oneCOOPERATIVE businesses Eg. purchasing for oneBASKET, oneTRADES, oneHERITAGE, oneBODY on CE request only and directly pass on all receipts to CE for accountability purposes.
  • Ensure operational activities comply with internal systems controls, policies and procedures, legal and regulatory requirements.
  • Ensure the organisation meets requirements relating to safety and health in the workplace.
  • Regular reporting to the CE and team leaders, which includes risks and options to mitigate risks. Ensure all areas of concern/potential complaints are immediately brought to the attention of CE and staff.
  • Quality management – ensuring CIDANZ’s SPIRIT values are reflected at all times in the operational practice of the organisation.

Business Support – Facilities and Assets Management

  • Work with Management to effectively map and record all of the Trust’s Assets and Resources and report monthly.
  • Check daily that common area & booking spaces (Office, Boardroom and SHED) and area is neat and tidy (instruct others to take care of the space if their personal items encroaches on the common area).
  • Establish a regular cleaning kitchen roster for staff to maintain.
  • Manage the Facility Booking/ hire system of office space and oneCOMMUNITY SHED. Record and report weekly on all planned facilities functions, activities, meetings and events. Ensure the Facility Calendar is up to date by checking in at the weekly team meetings and with CEO’s/Coop Leads and report weekly.
  • Develop and manage an effective Asset Management and Booking System, including process and policy for the booking/ use of all CIDANZ assets, equipment and resources with the CE/ Evolve Accounting
  • Record and report weekly on all asset and resource use/ hire/ requirements and checking in at the weekly team meetings and with CEO’s/Coop Leads and report weekly.
  • Manage office equipment and supplies such as technology, stationery and equipment, kitchen and bathroom needs and maintaining the condition of the office, arranging for any necessary repairs and/or replacement of equipment.

eFAMILY Support

  • Support CIDANZ (oneCOOP) staff to maintain and enhance active working relationships between providers, communities and enterprising family/ whānau.
  • Support oneCOOP staff to coordinate oneCOOP activities and events.
  • Support the delivery of the eFAMILIES work programme, including family plans, surveys and evaluation needs.
  • Support engagement and communication with enterprising families held on the database.
  • Identify service and quality improvements and assist in planning and implementing quality improvement initiatives.


The foregoing paragraphs are intended to describe the duties that the appointee will be expected to undertake in this position. However, it is expected that as efficiencies are created with business administration and facility management support, more opportunity will be available to undertake more support to the eFAMILIES and oneCOOP functions.

Skills and Qualifications

  • Bachelor’s degree or equivalent
  • 2+ years of office management experience.
  • An understanding of Cook Island, Pacific and Maori communities, including local knowledge.
  • Understanding of working with whānau.
  • Understanding of working with agencies, sectors locally, regionally, nationally.
  • Problem solving experience; good attention to detail; ability to stay calm under pressure.
  • A great team player with a desire to show initiative.
  • Excellent oral and written communication skills.
  • Strong time-management and people skills, flexibility, and multitasking ability.
  • Advanced computer skills and experience with online platforms.
  • Proficiency Microsoft Office, with aptitude to identify and learn new software and systems.

Our behavior is guided by our Team Values:
[S] Sustainable, [P] Professional, [I] Integrity, [R] Respect. [I] Innovation, [T] Togetherness

To apply for this position, please send your letter of interest along with your resume/CV and 3 professional references to: Janet Akai, Manager – Business Improvement janet@cidanz.co.nz

For additional information about CIDANZ please visit www.cidanz.co.nz



At CIDANZ, knowing our impact, measuring our programs for long-term sustainable improvement is critical to our work, our relevance and operational success. We’re in need of a part-time 20 hours a week special someone with significant experience in the design and execution of evaluation strategies, social research, and outcomes measurement. We care deeply about the families and communities we serve and about each other’s growth. We work hard—because we know that our work changes lives and shapes communities.

The position of Director of Research, Impact & Evaluation is a visionary, a partner, a collaborator, a compassionate observer, the conscience. You will ensure that our programs and processes are working so that families and communities have meaningful opportunities to participate in their own development. You’re committed to lasting, positive social impact on our communities across the country—and view families and communities as a critical partner in making regional and local change happen. You are hyper-organized and exceptional at project management.


  • Experienced professional and executor of impact & evaluation strategies, social research, program/process evaluation and outcomes measurement;
  • A quaint with a heart;
  • A disciplined AND creative professional that understands that evaluation is both an art and a science. Someone who understands how data can be used to uncover potential and opportunities for growth and innovation across multiple platforms;
  • Enjoys a fun, grassroots, impact-minded working environment;
  • Thrives when working in a fast-paced environment with frequent changing priorities;
  • Exceptional organizational, analytical and problem solving skills—must be able to think on your feet and outside the box;
  • A strong team player, who is also a self-starter with a desire to take on new challenges; Time management skills are a must; must be flexible and able to work outside of normal business
    hours including up to 15% travel to various locations around the country;
  • Strong proficiency in Microsoft Word, Excel, and PowerPoint and general comfort with technology.
  • Bachelor’s degree required; MA/MS or Ph.D. preferred; significant coursework in impact and evaluation statistics strongly preferred,

Our behavior is guided by our Organizational Values:

[S] Sustainable, [P] Professional, [I] Integrity, [R] Respect. [I] Innovation, [T] Transformation


To apply for this position, please send your letter of interest along with your resume/CV and 3 professional references to: Janet Akai, Manager – Business Improvement janet@cidanz.co.nz

For additional information about CIDANZ please visit www.cidanz.co.nz